Administration Archives - Evolphin Documentation

Using Your Corporate VPN with Evolphin Managed Cloud based Zoom Servers

Context Corporate VPNs are used by customers to access their corporate resources behind their firewalls including workstations, network shares, printers. When you turn on your corporate VPN on your workstation there are two ways the traffic from your desktop is routed to the Evolphin Cloud services on AWS: All traffic including Evolphin Cloud requests are […]

Using Your Corporate VPN with Evolphin Managed Cloud based Zoom Servers Read More »

Curator Tips and Tricks

How to Open Curator(Solr) Dashboard? Curator dashboard can be accessed from the machine where it is running. You can’t access the dashboard unless you have access to the machine. If you are on the Curator machine where Curator server is running simply open the URL: http://curator-server:8983/solr in your browser. But if you are not on

Curator Tips and Tricks Read More »

Why is the Zoom server is not restarting according to the configured schedule?

Zoom server has a provision to restart the service at regular intervals. If you find that the automatic restart is not happening at the configured time interval, please check if default time zone configure in the server Repository Settings matches that of the server machine locale. For example, if your server is located in US/Pacific

Why is the Zoom server is not restarting according to the configured schedule? Read More »

Configure and Use Rev.ai

Rev.ai Access Token You must generate the Rev.ai access token to use it’s services. To generate the access token please visit Rev.ai access token page. Check Zoom License for Rev.ai Make sure you obtain the Rev.ai license from Evolphin support and load it on the Zoom server.If you already have the license loaded, follow the

Configure and Use Rev.ai Read More »

Adobe Flash End of Life

Adobe Flash won’t work after 12th Jan 2021 as Adobe has finally pulled the plug and disabled the execution of Flash based apps on and after 12th Jan 2021. Evolphin Zoom v8.0 has alternatives for Flash based apps.Like: Use Web client in place of WebVAB. Replaced Webmin Flash based charts and reporting components with HTML5

Adobe Flash End of Life Read More »

Using Google G Suite OpenID Connect Provider for Authentication

Evolphin Zoom supports OpenID Connect (OIDC) natively. This can be used to delegate authentication to a Google G Suite OIDC Provider. This article describes the configuration changes needed on the Google G Suite side in order for a user to directly authenticate with G Suite from their Evolphin Zoom service. Prerequisites You have administrative access

Using Google G Suite OpenID Connect Provider for Authentication Read More »

User Access Reports Based on Audit Logs

User access report is a great way to see what all users are actively using the Zoom server in a defined time period.Here are benefits of using these reports: Find out what all users have accessed the Zoom server in a defined time period. Figure out the number of times user’s have accessed the system

User Access Reports Based on Audit Logs Read More »

Webclient/Zoom Desktop Allow Non IPTC Fields in the Timeline View

Note: If you are adding a new group don’t the group code as AIDA. AIDA group code is internally used and reserved. Open Zoom Web Management Console. Typically the URL for Zoom Web Management Console is: https://zoom-server:9443 Go to the System -> Metadata Editor section. Select the group name which you want to allow in

Webclient/Zoom Desktop Allow Non IPTC Fields in the Timeline View Read More »

Preview Server Features

Feature Version Supported Preview Server Automatic Restarts >=8.0 Preview Server Cookie and Session ManagementSet Webclient Cookie Properties. Like same-site, session expiry >=8.0 Understanding Preview Generation Properties >=8.0 Configure Microsoft Office Previews Version 8.0 or Higher >=8.0 Configure Microsoft Office Previews Version 7.0 or Lower 5.x – 7.x Connect Preview Server with Zoom Server – Set

Preview Server Features Read More »

Understanding Preview Generation Properties

Preview Generation Thread Controls With the version 8.0, more options are added to control the threads used by Preview Server for various tasks.In this article we will explore the internal working and learn how to configure the threads if needed. In most cases you don’t have to worry about configuring these values, Preview Server will

Understanding Preview Generation Properties Read More »

Preview Server Automatic Restart

Zoom 8.0 and above offers the ability to schedule automatic and periodic restart of the Preview Server.Admins can this feature to schedule the periodic restart of Preview Server at fixed interval on a designated date and time. Configuration Connect to the Preview Server machine, use either SSH or Windows RDP to connect. Visit the Preview

Preview Server Automatic Restart Read More »

Periodic Search & Execute

Zoom 7.6.3 and above offers the ability to schedule automatic and periodic execution of specific actions, on assets matching pre-defined search criteria. Here is how you can set this feature up. Framework Configuration Log in to your Web-based management console and open the Search and Execute Settings from the Server Control Panel. Click on the

Periodic Search & Execute Read More »

Enforce Password Policy

Zoom 7.6.3 onward, admins will be able set and enforce password policy for external users.In the future, this policy will be extended to apply on Zoom internal users as well. Note: Password policy is enforced only when Zoom Realm is in use, that means users are managed by Zoom server and stored on the Zoom

Enforce Password Policy Read More »

Change Evolphin Zoom Azure AD Password

Note: This article applies to Zoom users that authenticate with a Microsoft Azure AD Identity Provider If you created a new account with Microsoft Azure AD in order to login into Evolphin Zoom, the password reset must be performed on the Microsoft Azure AD Portal: Goto https://portal.azure.com Click on your profile icon > My Microsoft

Change Evolphin Zoom Azure AD Password Read More »

Zoom Webmin and Preview Server Cookie and Session Management

In this article, we learn how to configure various cookie and session management properties on the Zoom Webmin and Preview Server.By learning about cookie and session properties, one can fine tune the settings according their environment and make them more secure. Preview Server Evolphin Preview Server hosts and provides various functionalities like Webclient, Preview generation,

Zoom Webmin and Preview Server Cookie and Session Management Read More »

High-res media restore from Zoom plugin

Zoom 7.6.1 onward, users will be able to retrieve high-res assets from archive storage using the plugin. Prerequisites The setup of the hub on your workstation ExternalStore for high-res/native files is configured as a Zoom Third Party Mount Point. Ask your media manager, if you don’t understand what this means. To check just click on the Z menu

High-res media restore from Zoom plugin Read More »

Getting started with Zoom Client-side Hub

Zoom 7.6.x series has been specifically built towards maximising the ease of working remotely. The setup usually involves the Zoom servers running on the cloud. The high-res original assets are stored centrally on S3 and shared to users’ desktops on demand via Zoom. This article walks you through the setup required, the end-user experience and

Getting started with Zoom Client-side Hub Read More »

Troubleshooting Archive Ops

This article covers the commonly faced issues in the archive module, and how best to resolve them. My colleague ingested a hi-res media, and I want to now use it for editing in my local machine. I triggered Restore to fetch the asset from S3, but it is not working. Why? Check the status of

Troubleshooting Archive Ops Read More »

Archive / Cleanup, Restore

The Asset Browser provides easy means of triggering archive, restore operations on Zoom data. In 7.6.x series, we have some additional controls that let us exercise these operations on more specific targets, with ease. Before we go further, let us recall some key points about Zoom: Zoom deals with data in two different ways. One

Archive / Cleanup, Restore Read More »

Special Users for Running Unattended Processes

Access to the Zoom repository is secured via a user sign-in. However, when an unattended process runs, such as third-party scripting, transcoding, shared hot-folder ingest or another complex ingest flow, no user may be available to perform the sign-in. This becomes even more relevant when a Single Sign-On (SSO) mechanism is used for authentication. Presently,

Special Users for Running Unattended Processes Read More »