Administration

New Users Added to LDAP do not show up in the Zoom Web Management Console

Issue: LDAP Authentication function is working correctly but newly created zoom users in the LDAP group are not showing up in the Web Management Console under Manage Accounts after performing  a “Pull users from LDAP.” Resolve: Ensure that the new users that are being added to LDAP have the email address attribute populated.  After adding the

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Zoom Server checkpointing on restart

From 5.2 and above, Zoom server can be configured to perform database checkpointing only at scheduled automatic server restarts. Previously, every time Zoom server started, checkpointing would be performed. This checkpointing would take stock of all data operations executed on the Zoom server since the previous checkpoint, compacting the database in the process. However, this was inconvenient

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Debugging Preview Generation

Debugging preview generation is helpful in following scenarios: Preview of some file or specific format is not available. Preview generation by some media convertor/custom convertor is not working. Debugging some new media convertor. Generated preview is not correct. For E.g color mismatch, low quality etc…   View Zoom Preview Server Log Zoom Preview server log can

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Configuring Hot Folders (5.3 and Above)

Introduction Hot Folders can be configured on local computers so that files placed into that folder, they will periodically get imported into the corresponding folder in Zoom. Metadata can also be applied to assets during a hot folder import. Scripts can be configured to run prior to (pre-scripts) and after (post-scripts) the actual import operation, allowing users

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Zoom Purge

From 5.3 and above, Zoom offers the administrators the facility to permanently remove unwanted file-data and thereby salvage disk space. This purge functionality can be invoked from the Asset Browser as well as from the command line client. From Zoom 7.0 and above, any user assigned to a role with ADMINISTER permission will be able

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Hierarchical Keyword Dictionary Import

Zoom supports importing a keyword stock/dictionary to its repository. This dictionary can be viewed from the Asset Browser and keywords from it can be applied to the assets in Zoom. Any embedded (XMP) keywords found in the “IPTC: Keywords” property of an asset, if not already present in a categorized keyword, will be added automatically under the keyword panel’s “Uncategorized” bin

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Zoom Project Vault & Repository Schema Setup Best Practices

Target Audience: Super-admins, Super-users, Project-Admins Below are a few sample folder schemas you can draw inspiration from for your initial Zoom folder/project vault structure set up at the beginning of the Zoom project vault. This article presents the best practices for using Zoom project vaultss/folder structure based on scenarios encountered by various Evolphin Customers. Please note

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Manual DB sync-up in HADR mode

The Zoom High-Availability and Disaster Recovery (HADR) module automatically maintains all the configured Zoom server peers in sync, so that all of them serve the same data repository. However, at some times, such as when setting up a new peer, or after a peer’s DB location file system becomes permanently unavailable, a manual sync of the

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Archive and Restore for the End-Users

Zoom users can invoke archive or restore operations from various client interfaces like the command line, or from the Asset Browser. Check here for details about the configuration and management related to the archive module: Archive Management and Configuring Archive Module Archive From Asset Browser A user who is in a role with permission levels of EDIT_ALL will

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