Overview Zoom VideoFX Zoom High-Res Video Management Release supports a proxy-based High-Res asset management wherein read-only stock/footage files (of typically large size) can reside outside the Zoom repository, and still be accessible to all Zoom users for their regular operations like linking or searching. Please review storage management with Zoom VideoFX from this link. Configuration […]
Setting up Vantage Integration Read More »
Problem Windows Services launches by Windows Service Control Manager (SCM) are launched upon Windows OS startup prior to a user log-in. This can cause mounted drives or UNC path to fail to authenticate and therefore not mount before the service starts causing file not found errors. Browsing a network shared after a user log-in will
Mounting persistent network share on a Windows Server at startup Read More »
As your Zoom server grows the search engine will need more memory to index and deliver searches. If you encounter out of memory exceptions you will need to increase the Java heap size in zoom/conf/solr-server.conf. Please modify the values in the fields wrapper.java.additional.8=-Xms and wrapper.java.additional.9=-Xmx accordingly. Below are some metrics to guide you. wrapper.java.additional.8=-Xms wrapper.java.additional.9=-Xmx Default Configuration 512 MB 2
java.lang.OutOfMemoryError in the Curator Log Read More »
Evolphin Zoom supports two different asset storage models: Indexed/External Asset Model Direct Ingest/Managed Asset Model Indexed/External Asset Model This requires Zoom VideoFX or VideoLX license with the base Zoom Server. It is used to index raw camera footage, large-format videos, read-only files that need to be represented in the Zoom Database via a proxy or a placeholder
Storage Management with Zoom Read More »
The global settings or configuration for a Zoom server deployment with High-Availability and Disaster Recovery (HADR) enabled can be changed easily through the Server Control Panel or other options on the Zoom Web Management Portal (Webmin). Global configuration may include various aspects such as Repository settings, Metadata specification, Workflow settings etc. However, at present, the
Changing config manually with HADR Read More »
When you enable auto-checkout for the first time on your Zoom server, you may find that the assets are checked out the first time. But any modifications you may do to the target location on the Zoom repository may not get reflected in your auto-checkout location on disk. In that case, you can carry out the
Auto Checkout is not updating the modifications made in the server Read More »
The best way to debug auto-checkout issues is to collect more details. You can do this by enabling process-level logging. Please follow the steps given below to do this: In your Zoom server deployment, navigate to the conf/ folder and open the wrapper.conf file. Search for the phrase “wrapper.java.additional.” and locate the last uncommented (not
How to debug auto-checkout issues? Read More »
Problem In Zoom 6.0, thumbnails are not available for PDF files imported/uploaded from Mac OS Sierra version 10.12.1 Solution Upgrade the Mac OS Sierra to version 10.12.2
Steps to resize the metadata panel inside Asset Browser Open settings panel Click metadata tab Select “Show Metadata Header” Click the save button. It will show header on the metadata panel – Drag the separator between the headers to change the column size
How to resize columns in Metadata Panel of Asset Browser Read More »
While the Asset Browser provides robust search capabilities for users, administrators can sometimes find that this doesn’t meet their needs. We have developed a JavaServer Pages tool to be used in conjunction with the Web Management Console in order to help administrators retrieve metrics that they can then migrate to a format of their choosing. Note that you will need
Issuing search queries to the Zoom database Read More »
If the Manage Workflow tab in the Web Management Console is not displaying correctly or is showing only a white background you may need to update Java. Contact support If you continue to experience this error after updating your Java Runtime Environment.
Manage Workflow is not displaying any content Read More »
If you are receiving similar messages to the one displayed below you may need to update Java. Contact support If you continue to experience this error after updating your Java Runtime Environment.
Parsing errors on the Commit section Read More »
This article explains, how to export the list of users present in some projects. Web-based Approach Log into Zoom Web Management Console. For e.g. Goto URL: http://zoom-server:8443 Note: The above example URL may differ for you. Use your Zoom server URL. Note: You need to log in as admin or some user who has admin
Export list of users in a Project Read More »
For an introduction to Curator and starting the service see the article on Curator Configuration for Zoom versions till 7.2 and Curator Configuration for Zoom 7.3 onwards. This article discusses the initial setup, and, the process for subsequent configuration of the Curator service when Zoom HADR is being used. Zoom HADR provides High-Availability and Disaster
Setup of Curator with HADR Read More »
The necessary files for this process are available from the Evolphin Support team upon request. The following steps should be run by the evolphin user. Download the files cr2-converter.xml and cr2-converter.tar.bz2 Extract cr2-converter.tar.bz2 to /home/evolphin/zoom-deploy/ Open Terminal and run the following command under this directory: chmod +x cr2-preview-extractor.sh Test the converter by running an instance of the
Create A Custom Media Converter For CR2 Files Read More »
It is possible to set default umask for the files and directories created by Zoom products like Zoom server, Preview Server, Solr Server and HADR File Transfer Server. Setting the default umask for Preview Server Preview server generates the previews of ingested assets on Zoom server. All the generated previews are stored in preview server cache. By
Setting default umask/File Permissions for Zoom/Preview/Solr Servers Read More »
With Zoom 5.8 and above, Vantage can be used to generate previews of video files using Zoom media converter. What you need to start: Working Zoom and Preview Server. Running Vantage Node. Zoom should be installed on the machine where vantage scripts needs to be executed. A shared location between Vantage node and Preview server. This
Vantage Media Converter Read More »
Zoom has an extensible framework using which it is possible to augment the off-the-shelf functionalities provided. One such enhancement is the ability to define a class of assets that physically reside outside of the Zoom system, but still can be referenced from within Zoom by means of association with proxies. The Indexer suite of scripts provide
Zoom Indexer provides a way of maintaining assets outside the Zoom repository, while still being able to reference them using proxies. (Refer to setup details here). For a growing set of assets present in a source location, we may want to continue indexing newly added assets periodically even after the completion of the initial indexing.
Zoom 6.0 and above supports adding a restriction on project size and number of files it can have. Feature highlights: Impose max size quota on a project. Impose max files count on a project. Once any of the above limits reached, the project won’t grow further either in terms of size or number of files. Please follow
Restricting Project Size Read More »
