If you have installed Zoom server version 5.5-b10911, then you might face some issue in downloading or exporting assets from Zoom Visual Approval tool. To fix this issue, a patch needs to applied to Zoom Preview Server. Steps for applying patch: Download the patch file from Evolphin Support. A file name review.war of md5 sum […]
Visual Approval Download Fix Patch(10911) Read More »
Prior to a Zoom upgrade, it is highly recommended you walk through this checklist with your internal IT team and Evolphin support representative. Item Description Setup an upgrade window Select a time window such as Friday noon to evening to schedule the upgrade with minimal disruption to the creative groups Create a test plan Create
In certain Zoom client installations, we have seen that on upgrade the configuration settings on the client side like the default Zoom server URL etc. are not remembered. If this happens, try the following: Open {user’s home folder}/.zm/zoom.properties in some text editor like notepad. Comment all the entries related to server URL by adding double slash at the
Upgrade from 5.0 to 5.2 and above, why is default Zoom Server URL not saved? Read More »
Evolphin Zoom is a cross-platform Version Control and Digital Asset Management (DAM) System with a built-in Workflow engine. This user guide illustrates and explains how to install and use the Evolphin Zoom plug-in for Maxon CINEMA 4D. Cinema 4d plugin setup for batch renderer Cinema 4d plugin setup for team renderer Uninstalling the plugin To uninstall
Installing the Cinema 4D plugin Read More »
Adobe has removed support from extension manager. As a result, extensions installed using Extension Manager do not appear in the Adobe apps. So, for installing the Zoom plugin in Adobe CC apps, follow these steps for Windows and Mac respectively: Windows Close Adobe Extension Manager if it is open. Navigate to Zoom’s plugin installer folder on your machine. As
Adobe CC plugin installation Read More »
Upgrade Instructions for Windows client: The following instructions describe how to upgrade a Zoom Client installed on Windows 7/8. These instructions assume that you have downloaded the zoom-client-win64.zip from the Zoom Support Center. Uninstall old zoom version (4.x) Go to Control Panel > Program and Features and Uninstall Evolphin Zoom . Follow the instructions of
Zoom Client Upgrade from 4.x to 5.3 or greater Read More »
Zoom Server Upgrade From 5.0 to 5.2 Upgrade Instructions From 5.0 to 5.2: The following instructions describe how to upgrade a Zoom Server installed on RedHat Enterprise Linux or CentOS. These instructions assume you have downloaded the zoom-unix64.tar.bz2 from the Zoom Support Center. Restart the Zoom Server services. Stop the Zoom Server and Zoom Preview Server (Only if the Preview Server
Upgrading to Zoom Server 5.x (Linux) Read More »
Zoom Server Upgrade From 5.0 to 5.2 Upgrade Instructions From 5.0 to 5.2: The following instructions describe how to upgrade a Zoom Server installed on Windows 7/8. These instructions assume you have downloaded the zoom-server-win64.zip from the Zoom Support Center. In Windows Services, restart the Zoom Server service. For information on how to restart / stop, refer to . Wait till the
Upgrading to Zoom Server 5.x (Windows) Read More »
Zoom Client Upgrade (5.2 or greater) Upgrade Instructions for Windows client: The following instructions describe how to upgrade a Zoom Client installed on Windows 7 or newer releases. These instructions assume that you have downloaded the zoom-client-win64.zip from the Zoom Support Center. Go to Control Panel > Program and Features and Uninstall Evolphin Zoom. Restart the
Upgrading the Zoom Client Read More »
Bringing large volume of data – folders & files – from legacy drives, network shares, archives can be a daunting process. But is it something that every system administrator or a DAM/MAM manager has to deal with. Below you will find a number of strategies customers have adopted to migrate data. With any strategy Zoom
Data Migration Best Practices Read More »
Target Audience: Super-admins, Super-users, Project-Admins Below are a few sample folder schemas you can draw inspiration from for your initial Zoom folder/project vault structure set up at the beginning of the Zoom project vault. This article presents the best practices for using Zoom project vaultss/folder structure based on scenarios encountered by various Evolphin Customers. Please note
Zoom Project Vault & Repository Schema Setup Best Practices Read More »
The following steps are a quick guide to getting started with Zoom on your desktop computer. For a more in-depth guide to getting started, please have a look at . Step 1: Opening Asset Browser Open Asset Browser from the Z-menu. For additional information, see . Step 2: Importing Assets Select assets and drag-and-drop them into
10 First Easy Steps to Using Zoom Read More »
In order to install the Creative App Plugin, you must have Adobe Extensions Manager installed. The Creative App Plugin for Adobe Creative Cloud will require a manual installation. Installing Creative App Panel for Adobe Creative Cloud CC2014 Open Adobe Extensions Manager CC located in /Applications/Adobe Extension Manager CC/Adobe Extension Manager CC.app or C:\Program Files (x86)\Adobe\Adobe Extension Manager CC\Adobe Extension Manager CC.exe. Go to File >
Installing Creative App Plugin Read More »
Zoom is able to store, metadata tag, version control, manage any type of asset, or camera card file. However, there are a sub-set of asset-types that previews can be generated directly by the Zoom Transcoder or Preview Server. The following lists all of the asset types that the Zoom Preview Server can generate high-resolution previews
Supported File Formats, Codecs & Preview File Types Read More »
To update a license (for instance add more users or upgrade from trial to a paid license), a new .key license file needs to be imported into the Zoom Web Management Console. These instructions describe how to update your license file. Instructions Log into the Web Management Console as a user with superadmin privileges. For e.g
Updating Zoom License Read More »
Minimum System Requirements These are minimum system requirements, please discuss & validate with Evolphin Support for your specific configuration or deployment. Trial Server (without VideoFX) 64-bit: Windows 7+ / Windows Server 2012+ 6 GB RAM Quad core/processor CPU 250 MB disk space for installation Trial Servers (with VideoFX) VMWare VM Appliance (OVF) for all servers
System Requirements Read More »
Periodically, the Evolphin team will provide updates to Zoom Server and Zoom client. These updates can be downloaded at the download address provided by Evolphin. If you do not know the download address for your organization, please refer to View Tickets in the Evolphin Support portal. Before beginning, please make sure to backup your Zoom
Upgrading to Zoom Server 4.x (Windows) Read More »
Different installations may have items stored in different locations based on different Linux flavors. These instructions may not match precisely all Linux environments Zoom is installed in. Please use these instructions as the basis and adapt to your unique environment. The following instructions describe how to upgrade a Zoom Server installed on RedHat Enterprise Linux
Upgrading to Zoom Server 4.x (Linux) Read More »
Introduction This section describes how to uninstall Zoom and install a new version of Zoom on macOS and Windows. For macOS See Upgrading Zoom for macOS for the latest (Zoom Client 8.0 or later) upgrade steps. For Windows See Upgrading Zoom for Windows for the latest (Zoom Client 8.0 or later) upgrade steps. For older
Upgrading Zoom Client Read More »
Introduction For the most successful deployment of Zoom, it is important to have everything organized ahead of time. This guide provides insight into the best process for successfully planning and deploying Zoom within your organization. Some of the sections below include documents and attachments that it is advised you fill-out and provide to your Evolphin
Zoom Deployment Guide Read More »
