Unable to open Asset Browser after a new install (Zoom Client 5.3)
Asset Browser gives the following error: Resolution: Download the latest version of Adobe AIR.
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Using Zoom
After revert/update in Adobe Premiere plugin, project file does not get reloaded?
After revert in PPRO, the below alert comes up – On click of Ok, PPRO saves the changes and hence the file is still modified after Revert/Update. To avoid this, follow the below steps – Click Cancel on this alert. Reopen the file from the file system using File -> Open Project/Open Recent. The reverted/updated
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Why can I not see thumbnails for the files I have imported from the Web Asset Browser?
Thumbnail generation requires access to the “temp” folders on your server-side disk. Please ensure that the default configured “temp” location on your server is write-accessible to the Zoom Preview server process and the related thumbnail generation tools that Zoom internally uses (such as FFMPEG, IMAGEMAGICK etc.). Add the following line in your preview-server.conf to set up
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During quick check-in/batch render import/team render import, I am getting mandatory metadata missing error
This means that mandatory metadata is enabled in your server. Make sure to save the default metadata preset before trying these actions. Click here to learn how to save default Metadata Preset.
Why are the changes in auto-checkout/third party mount point property are not reflecting in my plugin?
Reload the plugin for the changes to reflect. Close the plugin panel if open. For Adobe Creative Cloud apps, reload the plugin from Window -> Extensions. For Maxon Cinema 4D, click on Plugins->Reload Python Plugins from the menu. Then open the Evolphin Zoom plugin from Plugins menu option.
Script Error on clicking the Adobe Plugin buttons
Script Error on clicking the Plugin buttons Issue When you click on an option that requires the current document to be accessed by the Adobe plugin you see a script error such as: Resolution This is a knows issue in some of the Adobe CC applications like After Effects, Premiere Pro. Adobe has not yet released
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Auto checkout mount point enhancements
In Zoom 5.5, the auto-checkout mount point has been enhanced to support linking and resolve links from Adobe and Cinema 4D plugin. Enhanced Features If a user commits files which have links to files present in the auto-checkout directory, then these links will be maintained in the Zoom repository and visible in the Asset Browser’s Links panel.
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Installing the Cinema 4D plugin
Evolphin Zoom is a cross-platform Version Control and Digital Asset Management (DAM) System with a built-in Workflow engine. This user guide illustrates and explains how to install and use the Evolphin Zoom plug-in for Maxon CINEMA 4D. Cinema 4d plugin setup for batch renderer Cinema 4d plugin setup for team renderer Uninstalling the plugin To uninstall
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Cinema 4D plugin setup for Team Render
Zoom Team Render Import QueueZoom ships with an automatic import service for Maxon CINEMA 4D Team Server renderer. The service starts automatically when a CINEMA 4D Team Server job is added to the Zoom import queue manager. There is no plug-in to install. This Zoom service monitors the CINEMA 4D Team render Server queue by
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Cinema 4D plugin setup for Batch Render
Evolphin Zoom plugin ships with an import service for the Maxon Cinema 4D batch rendered files. This can be done by the Render and Import button in the Evolphin Zoom plugin panel. Batch render Settings Make sure that the default server is set in Z-settings-> Server/WC Settings. Before launching Render and Import, ensure the CINEMA 4D (C4D)
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Metadata Presets
Through Metadata Presets we can create a number of metadata templates which can be applied to the mandatory metadata form at runtime. This feature is available from Zoom 5.5 onwards. Steps to create Metadata Presets Open mandatory metadata form using any action like check-in, smart-copy, upload. Enter the metadata values. Click on Save icon. To
Keyframe or Timecode Metadata
From version 5.4, Zoom has added a feature to assign and search metadata to specific keyframe or timecode of any video asset. For e.g. If there is some President.avi video of length ten minutes, then some metadata can be assigned to specific timeframe, let say 00h:10m:10s with some value: “Here comes the president”. Now this
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How to update all files including newly added files
By default, when Update menu option is clicked, Zoom client will only download the changes to the files that are checked out on the user’s local working copy folder. This prevents files that may be newly added by others users in the same parent or ancestor folder from being checked-out when the user presses update
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Resolve Links
Resolve Links functionality, available in the Creative app panel can be used to replace broken/unversioned links in the main with the links in the working copy. It works on a file that was checked into Zoom Server along with all its links. Resolve links will not work properly if the links have been re-ordered. So,
Select Multiple Values In a Metadata Drop Down Field
Supported Since Server Version 5.3+ By default, a metadata property can only be assigned a single value. For example, by default IPTC copyright status allows only one value to be selected at a time. However, in Zoom 5.2 or higher, this can be changed to allow end users to input more than one value for
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Hyperlink in Metadata Field Value
In Zoom 5.2 or greater, you can click and open URLs specified as metadata values in the Asset Browser. On edit click, if a property is found to be a URL, it is displayed as a hyperlink which a user can click to open. URL patterns recognised by Zoom: http:// https:// ftp:// www
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Keyword Tree in Asset Browser
There are various operations that can be performed using Keyword Tree. Create Click on Add Keyword Icon (OR, press Control + Shift + Enter in the Keyword Internal Search) Delete Click on Delete Keyword Icon (OR, press Delete key) To delete multiple keywords, select multiple keywords from the tree and then use above option. Rename Double-click on any
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Metadata Groups Reordering
Changing the ordering of metadata groups visible in Asset Browser Metadata panel Go to zoom installation folder on your Zoom MAM Server. In the Zoom Installation folder, open conf/metadataspec.xml Add a new tag <mdgrouporder></mdgrouporder> inside the <config></config> tag. Add the group codes in the sequence that you want to see in the Asset Browser. This is
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Change Locale in Asset Browser
From Zoom 5.2 onwards, you can change the locale in Zoom’s Asset Browser and Z-menu. Follow these steps to change the locale: Open Asset Browser. Click Settings from the user menu options in the top right corner. Select a new value from the Current Locale drop-down list box. Click Save. Restart the Asset Browser after
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Create Jobs from Asset Browser
In Zoom 5.2 or greater, jobs from stored workflow templates can be created with select assets from the Asset Browser. This is especially useful for directly launching workflow automations on selected assets. In order to do this, first a set of workflow templates must be created and saved. This can be done by administrators, as
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